Following installation, clean with a no-rinse product made specifically for pre-finished hardwood. Remember to protect your floor it other work is not complete.
Sweep, vacuum or dust mop regularly, as built-up grit can damage the finish and surface of your floor. The vacuum head must be a brush or felt type. Do not use a vacuum with a beater bar head and be certain that the wheels of the vacuum do not damage the finish.
Periodically clean the floor with cleaning products made specifically for pre-finished hardwood floors. Frequency will depend on the amount of traffic the floor receives. Follow the cleaner instructions closely. Remove spills or liquids immediately using a soft cloth and the cleaning product recommended. Do not allow spills or liquids to remain on the floor for an extended period of time as it may cause damage to your flooring.
Download complete care and maintenance guide (Hardwood).
Download complete care and maintenance guide (Natural Oil).
Never use other types of floor covering cleaning products (sheet vinyl, ceramic tile cleaners, etc.). Never mop of floor your floor with water or other products. Do not use oil soaps, liquid or paste wax products or other household cleaners that contain lemon oil, Tung oil, bleach, polished or ammonia. Do not use products that may leave a residue allowing the floor to be slippery or sticky and causing your floor to appear dull quickly. This could also damage the flooring, leave a discolouring residue and cause swelling, warping and void the warranty.
Never use scouring powder products, steel wood or abrasives. Put fabric-faces glides (non-staining), casters or felt pad protectors under the legs of furniture to prevent scuffing and scratching. Keep pet’s nails trimmed and paws clean and free of dirt. Use a dolly or protective sheets of plywood when moving heavy objects. Remove shoes with spiked or damages heels before walking on the floor. When moving heavy furniture, do not slide it on your flooring. It is best to pick up furniture completely to protect the flooring. Do not use rugs with solid rubber or vinyl backings. Maintain normal interior humidity levels. The range should be between 40 - 60%. Use a humidifier and/or dehumidifier if necessary. Exposure to the sun and UV rays accelerates the oxidation and aging or hardwood and fabrics. This causes the stain and/or hardwood to fade and/or change colour. Rearrange rugs or furniture periodically so your hardwood ages evenly. For hardwood flooring in the kitchen, place an area rug in front of the kitchen sink.